Privacy Policy

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Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: 03/27/2025

At Paramount Health and Wellness PLLC, located at https://paramounthw.org, your privacy is our priority. This Privacy Policy outlines how we collect, use, share, and safeguard your information—including health-related data—in compliance with the Health Insurance Portability and Accountability Act (HIPAA), applicable federal and state privacy laws, and industry best practices.

1. Information We Collect

We may collect the following types of information when you visit our website, fill out a form, or otherwise engage with our services:

a. Personally Identifiable Information (PII)

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • IP address
  • Browser and device data

b. Protected Health Information (PHI)

We do not collect, store, or process PHI directly on our website. All health-related data is collected and managed securely through our third-party provider, Tebra. See Section 5A for more.

2. How We Use Your Information

We use the information collected on this website to:

  • Improve website functionality and user experience
  • Respond to general inquiries
  • Monitor website traffic via analytics
  • Redirect you to our secure patient portal hosted by Tebra

3. HIPAA Compliance

While this website itself does not directly collect PHI, Paramount Health and Wellness PLLC complies with HIPAA regulations in all aspects of patient care. All health-related forms and appointment scheduling are managed securely via our partner platform, Tebra, which is HIPAA-compliant.

We ensure:

  • Secure (SSL-encrypted) redirection to third-party platforms
  • BAAs (Business Associate Agreements) are in place where necessary
  • Staff are trained in HIPAA-compliant practices

Your rights under HIPAA include:

  • Access to your health records
  • Requesting corrections to your PHI
  • Revoking prior consent (in writing)
  • Requesting an accounting of disclosures

4. Website Data (Non-Medical Use)

Comments

When you leave comments, we collect the data shown in the form, along with your IP address and browser user agent to detect spam. An anonymized hash of your email address may be shared with Gravatar. See Gravatar’s policy: https://automattic.com/privacy/

Media Uploads

Please avoid uploading images with embedded location data (EXIF GPS), as site visitors may extract that data.

Cookies

We use cookies to:

  • Save your comment details (name, email, website)
  • Maintain session states
  • Track display preferences and performance analytics

Cookies may persist for up to one year. You may disable cookies in your browser at any time.

Embedded Content

Articles may include embedded content (e.g., videos, images, forms) from third-party websites. This content behaves as if you visited the third-party site directly and may include additional tracking or cookies.

5. Third-Party Services

We use the following third-party services on this website, each governed by their own privacy policy:

  • Google Analytics – Website performance monitoring
  • Mailchimp – Email newsletter communications
  • Spam detection services – For comment moderation

5A. Patient Portal and Appointment System (via Tebra)

Paramount Health and Wellness PLLC uses Tebra, a secure, HIPAA-compliant platform, to manage:

  • Appointment scheduling
  • Patient communication
  • Health record access
  • Billing and insurance data

When you click to schedule an appointment, send health inquiries, or access your patient portal, you will be redirected to a secure platform managed by Tebra.

All information collected on Tebra’s platform is governed by Tebra’s Privacy Policy, available here:
🔗 https://www.tebra.com/privacy-policy/

By continuing to the Tebra platform, you acknowledge that you are subject to Tebra’s own privacy practices and terms. Paramount Health and Wellness is not responsible for data practices on third-party platforms.

6. Children’s Privacy

Our services are not intended for users under the age of 13 without parental or guardian consent. If we discover we have unintentionally collected data from a child, we will delete it promptly.

7. Data Retention

  • Comments and metadata are retained indefinitely
  • Registered user account data is retained unless deleted by the user
  • Health-related data is retained via Tebra according to medical record retention laws

8. Your Rights Over Your Data

You have the right to:

  • Request an export of your personal data collected via our site
  • Request deletion of your data (unless required by law)
  • Revoke consent for communications at any time

To exercise these rights, contact us at: contact@paramounthw.org

9. How We Protect Your Data

We maintain strong safeguards including:

  • HTTPS encryption
  • Access-controlled and firewalled server environments
  • Encrypted backups
  • Role-based staff access
  • HIPAA and security training

10. Where Your Data is Sent

  • Visitor comments are scanned by automated spam detection services
  • Form submissions are redirected securely to HIPAA-compliant tools (e.g., Tebra)

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We recommend checking this page regularly to stay informed.

Contact Us

Paramount Health and Wellness PLLC
📍 3220 Academy Ave, Portsmouth, VA 23703
📧 Email: contact@paramounthw.org
🌐 Website: https://paramounthw.org