insurance accepted
Insurance Accepted at Paramount Health and Wellness in Portsmouth, VA
- TRICARE, Medicare and Medicaid accepted
- Same-week appointments
- Open Monday–Saturday, 8 AM–5 PM
- 4.9 stars from 27 reviews on Tebra
Plans we accept
Which insurance plans does Paramount Health and Wellness accept?
| Insurance type | Plans we accept | Notes |
|---|---|---|
TRICARE East (Prime and Select) · TRICARE For Life · US Family Health Plan |
Most non-active-duty beneficiaries don’t need a referral for outpatient mental health | |
Original Medicare (Part B) · Medicare Advantage: AARP/UnitedHealthcare, Cigna Medicare Advantage |
Yearly depression screening at no cost when the provider accepts assignment | |
Virginia Medicaid · Aetna Better Health of Virginia · UnitedHealthcare Community Plan · FAMIS |
Waiting for confirmation | |
Blue Cross Blue Shield of Virginia (Anthem) · Cigna · Humana · All Savers (UnitedHealthcare) |
Copays and deductibles depend on your plan | |
Self-pay |
Ask for a Good Faith Estimate of your costs |
military families & retiress
Does Paramount Health and Wellness take TRICARE?
Do you need a referral? It depends on who you are:
Tricare Select
no referral is needed for outpatient mental health care, except for psychoanalysis and outpatient substance use disorder therapy.
TRICARE Prime (family members and retirees)
no referral or pre-authorization for outpatient mental health visits, with the same two exceptions.
Active duty service members
you need a referral and pre-authorization from your primary care manager to see a civilian provider. Ask your PCM first.
TRICARE For Life
Medicare pays first, then TRICARE. For services both cover, you’ll generally have no out-of-pocket costs.
Portsmouth is home to Norfolk Naval Shipyard and Naval Medical Center Portsmouth. Saturday hours make off-base care easier to fit around duty and school schedules.
seniors and caregivers
Does Paramount Health and Wellness take MEDICARE?
What Medicare Part B covers for mental health:
Portsmouth is home to Norfolk Naval Shipyard and Naval Medical Center Portsmouth. Saturday hours make off-base care easier to fit around duty and school schedules.
What Medicare Part B covers for mental health
- Psychiatric evaluation
- Medication management
- Individual and group psychotherapy with Medicare-enrolled providers
- A yearly depression screening, at no cost to you when the provider accepts assignment
What you pay
20%
After the Part B deductible, you usually pay 20% of the Medicare-approved amount for visits to diagnose or treat a condition. Medicare Advantage plans set their own copays, so we check your plan’s benefits before your visit.
Medicare patients who are homebound or caring for a wound can also ask about our mobile wound care visits.
Virginia Cardinal Care
Does Paramount Health and Wellness take Virginia Medicaid?
Virginia Medicaid is now called Cardinal Care. Most members get their benefits through a health plan (MCO). Since July 1, 2025, Humana Healthy Horizons in Virginia has replaced Molina.
Before your first visit:
Have your Cardinal Care ID card and your health plan’s member card ready.
If your plan assigns you a primary care provider, call your plan’s member services to make Paramount your PCP.
Not sure which plan you have? Call the Cardinal Care helpline at 1-800-643-2273.
Employer & Marketplace Plans
Which commercial insurance plans do you accept?
- Anthem BCBS of Virginia
- Cigna
- Humana
- All Savers (UHC)
No Insurance
What if I don't have insurance?
- Self-pay rates: new-patient and follow-up self-pay rates, or "call for current rates"
- Good Faith Estimate: if you aren't using insurance, you have the right to a Good Faith Estimate of expected charges. You'll get it within 1 business day when you book 3–9 business days ahead, and within 3 business days when you book 10 or more days ahead.
How It Works
How do I check my coverage before my first visit?
Call (757) 809-7807
Monday–Saturday, 8 AM–5 PM. Have your insurance card ready.
Tell us what you need
Primary care, mental health, or both.
We verify your plan
Whether we’re in network, whether you need a referral, and your expected copay.
Book your visit
Same-week appointments are available, in person or by telehealth.
Questions to ask your plan if you call them yourself
- Is Paramount Health and Wellness in network for my plan?
- Do I need a referral or prior authorization?
- What's my copay or coinsurance for a primary care visit? For a mental health visit?
- Have I met my deductible this year?
Be Prepared
What should I bring to my first appointment?
More questions? See our FAQ.
Go Deeper
Insurance guides by plan
Our Promise
Why patients choose Paramount Health and Wellness
Integrated Care
Primary care and mental health from one team, so your plan covers both under one roof.
Access
Same-week appointments; open Monday–Saturday, 8 AM–5 PM.
Experienced Leadership
Led by Dr. Relindis Nsofon Mutia, DNP, FNP, PMHNP-BC, a dual board-certified nurse practitioner.
Trusted by Patients
4.9 stars from 27 reviews on Tebra (as of 2026-09-29).
Written by Paramount Health and Wellness. Reviewed by [CONFIRM: reviewer] Last updated 2026-09-29
FAQ
Insurance Questions, Answered
Most patients don’t. TRICARE Select, TRICARE Prime family members and retirees can book outpatient mental health visits without a referral, except for psychoanalysis and substance use disorder therapy. Active duty service members need a referral and pre-authorization from their primary care manager. Medicaid and commercial plans vary, so call (757) 809-7807 and we’ll check your plan.
Yes. TRICARE covers outpatient mental health care from TRICARE-authorized civilian providers. Paramount Health and Wellness in Portsmouth accepts TRICARE East Prime and Select, and most family members and retirees can book without a referral. Active duty service members need a referral and pre-authorization first.
Medicare Part B covers psychiatric evaluations, medication management and psychotherapy. After the Part B deductible, you usually pay 20% of the Medicare-approved amount. Your yearly depression screening costs nothing when the provider accepts assignment. Medicare Advantage plans set their own copays, so we check your benefits before your visit.
Paramount Health and Wellness accepts Virginia Medicaid (Cardinal Care), including Aetna Better Health of Virginia and UnitedHealthcare Community Plan. If your Cardinal Care health plan isn’t listed, call (757) 809-7807 and we’ll check whether we’re in network before you book.
Call (757) 809-7807 before you book. Our team will check whether Paramount Health and Wellness is in network for your plan and explain your options, including self-pay. Plans change often, so a quick call is the fastest way to get a definite answer.
Self-pay rates depend on the type of visit. Call (757) 809-7807 for current rates. If you aren’t using insurance, you have the right to a Good Faith Estimate of your expected charges before your visit when you schedule at least 3 business days ahead.
Paramount Health and Wellness offers same-week appointments for primary care and mental health, in person at 3220 Academy Ave in Portsmouth or by telehealth, Monday through Saturday. Call (757) 809-7807 to check your coverage and get the next available time. If you’re in crisis, call or text 988 right away.
Not sure if you're covered? We'll check for you.
References
- TRICARE, “Mental Health Appointments,” Defense Health Agency: tricare.mil
- TRICARE, “TRICARE For Life,” Defense Health Agency: tricare.mil
- Medicare.gov, “Mental health care (outpatient),” CMS: medicare.gov
- CMS, “Good faith estimate,” Centers for Medicare & Medicaid Services: cms.gov
- Virginia Cardinal Care Managed Care, Virginia DMAS: virginiamanagedcare.com
- Virginia DMAS, “Cardinal Care Managed Care” (members): dmas.virginia.gov